Privacy Policy - Osom Casino

Introduction

At Osom Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using Osom Casino's services, you consent to the data practices described in this policy.

This Privacy Policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. We are committed to complying with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, make a purchase, or otherwise interact with our services. This may include your name, email address, phone number, date of birth, address, payment information, and other identifying information necessary to provide our services.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other technical information. We use cookies, web beacons, and similar technologies to collect this information.

Gaming and Transaction Data

We collect information about your gaming activities, including game preferences, betting history, transaction records, and account activity. This information is essential for providing our services, ensuring fair play, and complying with regulatory requirements.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our gaming services
• Processing transactions and managing your account
• Communicating with you about your account and our services
• Improving our website and services
• Preventing fraud and ensuring security
• Complying with legal and regulatory requirements
• Marketing and promotional activities (with your consent)

We process your personal information based on legitimate business interests, contractual necessity, legal compliance, and your consent where required by law.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You provide information at your own risk.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Portability

You have the right to request access to your personal information and to receive a copy of the data we hold about you in a portable format.

Correction and Update

You can request that we correct or update any inaccurate or incomplete personal information we hold about you.

Deletion

You may request that we delete your personal information, subject to certain legal and regulatory obligations we may have to retain certain data.

Objection and Restriction

You have the right to object to certain processing of your personal information and to request that we restrict processing in certain circumstances.

Withdrawal of Consent

Where we process your information based on consent, you have the right to withdraw that consent at any time.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website and your ability to use certain features.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Gaming and transaction records may be retained for longer periods to comply with regulatory requirements and for fraud prevention purposes.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Osom Casino Privacy Team
Website: Contact Support

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within a reasonable timeframe.