Terms & Conditions - Osom Casino

Last Updated: January 16, 2025

1. Acceptance of Terms

By accessing and using Osom Casino's website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services. These terms constitute a legally binding agreement between you and Osom Casino.

We reserve the right to modify these terms at any time. Continued use of our services after such modifications constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically for any changes.

2. Eligibility and Account Registration

Age Requirements

You must be at least 18 years old to use Osom Casino's services. By registering an account, you represent and warrant that you are of legal age and have the legal capacity to enter into this agreement.

Account Registration

To access our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Verification

We may require you to verify your identity and provide additional documentation to comply with regulatory requirements. Failure to provide requested verification may result in account suspension or closure.

3. Prohibited Activities

The following activities are strictly prohibited on our platform:

  • Using automated software or bots to access our services
  • Attempting to hack, disrupt, or compromise our systems
  • Creating multiple accounts to circumvent restrictions
  • Engaging in fraudulent activities or money laundering
  • Sharing account credentials with third parties
  • Using our services for illegal purposes
  • Manipulating or exploiting software vulnerabilities
  • Violating any applicable laws or regulations

Violation of these prohibitions may result in immediate account termination and legal action.

4. Gaming Rules and Fair Play

Game Integrity

All games on Osom Casino are operated using certified random number generators to ensure fair and unbiased outcomes. We are committed to maintaining the integrity of our gaming platform and will investigate any suspected irregularities.

Betting Limits

We reserve the right to set minimum and maximum betting limits for all games. These limits may vary based on game type, player status, and regulatory requirements. Players must comply with all applicable betting limits.

Game Results

Game results are final and binding. We will not reverse or modify results unless there is clear evidence of a technical error or system malfunction that affected the outcome.

5. Deposits and Withdrawals

Deposit Methods

We accept various payment methods as displayed on our website. All deposits must be made from accounts or payment methods registered in your name. We reserve the right to refuse deposits from unverified sources.

Withdrawal Processing

Withdrawals are processed according to our internal procedures and regulatory requirements. Processing times may vary depending on the payment method and verification status. We may require additional documentation before processing withdrawals.

Payment Verification

All financial transactions are subject to verification and compliance checks. We may request additional documentation to verify the source of funds and ensure compliance with anti-money laundering regulations.

6. Bonuses and Promotions

Bonus Terms

All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. These terms will be clearly displayed when you accept a bonus offer.

Wagering Requirements

Bonus funds must be wagered a specified number of times before they can be withdrawn. Different games may contribute differently to wagering requirements, and some games may be excluded from bonus play.

Bonus Abuse

We reserve the right to void bonuses and winnings if we detect bonus abuse, including but not limited to creating multiple accounts, using prohibited betting patterns, or exploiting bonus terms.

7. Responsible Gaming

Self-Exclusion

We provide tools to help you manage your gaming activities, including deposit limits, session timers, and self-exclusion options. You can set these limits in your account settings or contact our support team for assistance.

Problem Gambling Support

If you believe you may have a gambling problem, we encourage you to seek help from professional organizations. We provide links to support resources and can assist with self-exclusion if needed.

Underage Gaming

We strictly prohibit underage gaming and will take immediate action to close accounts belonging to minors. We may request age verification at any time.

8. Intellectual Property Rights

All content on Osom Casino's website, including text, graphics, logos, images, and software, is the property of Osom Casino or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. Unauthorized use of our intellectual property may result in legal action.

9. Limitation of Liability

To the maximum extent permitted by law, Osom Casino shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of profits, data, or other intangible losses.

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you have paid us in the twelve months preceding the claim.

10. Dispute Resolution

Internal Dispute Process

If you have a dispute with Osom Casino, you should first contact our customer support team. We will investigate all disputes fairly and provide a written response within a reasonable timeframe.

External Dispute Resolution

If you are not satisfied with our resolution of a dispute, you may have the right to refer the matter to an independent dispute resolution service or regulatory authority, depending on your jurisdiction.

11. Termination

Account Termination

Either party may terminate this agreement at any time. You may close your account by contacting our support team. We may suspend or terminate your account if you violate these terms or for other legitimate business reasons.

Effect of Termination

Upon termination, your right to use our services will cease immediately. We will process any pending withdrawals in accordance with our withdrawal procedures and applicable regulations.

12. Governing Law and Jurisdiction

These terms are governed by the laws of the jurisdiction in which Osom Casino operates. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. We will replace any invalid provision with a valid provision that most closely reflects the original intent.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Support: Contact Support
Address: Osom Casino Legal Department

We are committed to addressing all inquiries promptly and professionally.